Comms that actually cut through the noise
Ocasta Engage’s comms means your frontline team are engaged to know what’s changing through a personalised news feed, instant alerts, training, and recognition.
We’ve never had performance like this with any of our platforms.
Jody Myers - Head of Core Operations
Your frontline are up to date and ready to perform
Your frontline teams can't do the right things the right way because your comms on email, WhatsApp and Workplace are lost in the noise.
Offers, processes, products and constant changes struggle to reach those who need them the most.
Engage's internal comms gives every team member a personalised news feed, targeted notifications, and trackable updates. Staying relevant and up-to-date now takes a few minutes.
No more surprises — your staff are up to date and ready to perform.
98%
engagement
3.75x
recognition
94%
comms read
No one is out of the loop with their personalised inside scoop
When sending out regular communications, they can easily become buried away in emails, intranets, or internal social media.
Once people feel overwhelmed, they’ll often stop reading. You start to hear, “no one told me that”.
Target your comms to the right people at the right time with their personalised, relevant, and unread news summaries. Keep social media for social.
Read, understood, up-to-date.
Things change, reach everyone that needs to know in seconds
If you sit at a desk all day, you'll have the chance to keep an eye on your emails, but your frontline team either have no work email or no time to look at them. Comms can take hours to get out if they are even received.
Things change quickly at the frontline, whether that's the wrong offer going live, adjusting an out-of-date point of sale, or an exciting product launch.
Targeted alerts let you send notifications straight to your employees’ lock screen, cutting through the inbox and reaching everyone who needs to know.
Keep your team ready to serve with short microlearning
News and updates are great for the day-to-day changes, but for more significant changes, like flagship product launches, new sales systems or company merges, they struggle to go into detail.
Multipage PDFs, long videos, and re-comms go unread and overlooked.
Engage’s microlearning extends your comms into short training in 3-5 minute bursts — fitting around your frontline team's busy schedule and embedding the know-how you need.
It’s about time — what’s happening & when
Frontline teams have a lot to manage, which often means they jot down important dates on notepads or a whiteboard.
Stop depending on that one reliable manager or having to send multiple re-comms and hoping it’ll stick.
Ocasta Engage’s frontline calendar means you’ll have a clear schedule of events - whether it’s new product launches, engagement campaigns or the next sale.
Free your vital, time-sensitive activities so they’re front of mind at the frontline.
Celebrate successes and retain your frontline champions
Recognising your team is essential, but logging into separate systems, remembering to send an email or finding the form means recognition is forgotten.
Your frontline champions demonstrate your values, hit targets and go above and beyond, but recognition isn’t happening. They’re frustrated.
Ocasta Engage’s Kudos embeds a culture of recognition alongside your internal comms and gives staff one home for 360-degree recognition, digitally rewarding and recognising your team. All in one place, never forgotten, for everyone to see.
“More than 70% of staff are in favour of a well-structured system rewarding ‘recognition by way of token of appreciation.”
Reward high performers with the ultimate choice
88% of employees agree that it’s essential that employers reward employees for great work. So why do only 41% of employees say their employers effectively reward them for their efforts?
Don’t leave employee satisfaction up to chance; pave the way for a fulfilling and long career where they know that the more effort they put in, the more they will get out.
Kudos Reward in Engage lets you assign teams a budget to optionally hand out alongside recognition — redeemable at 1,000s of retailers.
(Available as an optional add-on).
Continuously improve engagement through analytics
Are you tired of not knowing how your internal comms are performing? All while stakeholders are asking how things have landed with your frontline team.
You want to learn from your content, but you don’t know what’s working and what’s not.
Engage’s real-time analytics on your news lets you see who reads what and how much engagement your comms receive. Track impact and know-how through the microlearning to prove understanding.
Learn, improve and keep your colleagues happy.
Your front door to all your employee tools
No matter how hard you try, many specialist tools and apps are given to support your team. Whether it’s scheduling, Workplace, Salesforce, point of sale or auditing apps. There’s a lot to keep track of.
You're always telling your team, "just search for it" or "it's in this app.” But they still struggle to find the right tool at the right time.
Engage gives simple signposting and quick launching to all your systems, finally from one place.
Take your time back with scheduled comms
Timely internal comms keep your frontline team up to speed, but keeping a spreadsheet of what needs to go live and when can cause missed communications.
Don’t sit there waiting for 9:00 sharp to hit Send on your internal comms.
Get your frontline team running in sync by scheduling your comms and alerts to go live precisely when needed. Auto-archive your comms once they’re no longer relevant to keep your news feed concise. Take a breath — focus on what’s next.
Comms worth reading, watching and hearing 🔊
Keeping frontline teams engaged with your comms is challenging, especially with so much fighting for their attention. An email or PDF doesn’t get the cut-through you need.
Open your favourite news app — you won’t just see paragraphs of text but rich content with embedded videos, images and often social posts.
Keep your internal comms up to par with Engage’s videos, images, podcasts or embedded content from services like SlideShare, Twitter or Loom.
Hear, hear — give your frontline a voice in a culture of feedback
They say people “have two ears and one mouth; use them in that ratio”. The same is true for internal comms.
Keeping your comms one-sided doesn’t engage your frontline team. You lose out on their knowledge and insight, frustrating them that they’re not heard.
Engage lets you activate a culture of feedback with comments, reactions and feedback on your comms.
Comms isn’t just about changes; make the everyday easier
Internal comms isn’t just about communicating the changes within your frontline team but ensuring they have everything needed to serve.
Your current process, whether it’s resending news, pinning comms or printing launch packs, quickly leads to a cluttered environment. Employees can’t find what they need when they need it.
Engage’s knowledgebase gives sales teams up-to-date, searchable access to your latest offers, product info, activities, procedures, how-tos, ops manuals and videos. Always within reach.
Cut through the noise with effective frontline comms
Reach the right employees at the right time with a relevant, personalised company news feed.
Embed the understanding and know-how you need with microlearning, training and a searchable knowledgebase.
Retain and grow your frontline champions with recognition and rewards.
Your frontline teams have everything within reach and are always up-to-date and excited to serve.
